保障服务

PettingPet Guarantees


I. Coorperative Breeder Guarantee - Strictly audit pet Breeder's qualification and certificates to guarantee NO puppy scam on Pettingpet.


For joining Pettingpet.com to display their pets' information, all pet Breeders are required to undergo a series of rigorous screening steps, they are also required to provide health exam certificate, vaccination/deworming record and pedigree certificates for their puppies/kittens for sale.


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II. Transaction Guarantee - Safe and reliable traceability of each transaction

Online signing with your pet agreement to protect customers' rights and interests


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III. Price guarantee - Reasonable and transparent price set based on market average level

Each PET's sale price is determined by PET breeders owners and monitored by Pettingpet according to PET's overall conditions like its bloodline and pet level, and also to it's average market price level, to avoid any unreasonal prices to be set.

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IV. After-sale Customer service guarantee 

-  15 days to one year after-sale customer service provided


Within 15 days after purchase, if the pet veterinarian diagnosed infectious diseases, such as: (Canine Distemper), small canine distemper, rabies, canine infectious hepatitis (Rabies) (Canine Infectious Hepatitis), canine parvovirus enteritis (Canine Parvovirosis) (Kennel Cough), kennel cough, leptospirosis, Lyme disease (Leptospirosis) (Lyme Disease). Customers with the veterinary examination results can  request for a refund or replacement of a pet of the same breed or similar breeds for purchased pet from the same breeder;


Within 1 year after purchase, if the pet veterinarian diagnosed skeletal gene or genetic disease by veterinary inspection, customer can take the exam results to request for a refund or replacement of a pet of the same breed or similar breeds for purchased pet from the same breeder.



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- pet health insurance

Pettingpet also give customers options of purchasing pet health insurances to provide their pets a life long protection, by cooperating with our reliable pet insurance providers.


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